Delivery & Returns


Shipping Stock / Used Surfboards 
You will have the option to pick up or ship your new surfboard
We offer shipping for all board orders within NZ. Pricing for this will vary depending on your delivery address which is calculated at checkout.

We don't currently offer surfboard deliveries outside of New Zealand

Shipping Custom Surfboards
We will be in touch via email once your new surfboard is ready! You will have the option to pick up (recommended) from our showroom, or we can have delivery arranged at an added cost.

Shipping Merch & Accessories
We offer FREE shipping within New Zealand for purchases over $99. We aim to have your goods delivered between 2-3 working days. Shipping may take longer for rural addresses.
All stock is sent from our store in Mount Maunganui, New Zealand

Returning Merch & Accessories
If you choose to return your purchase, you are responsible for any shipping costs. Please make sure it is sent back in a safe and secured parcel with tracking as we will not be held responsible for lost or damaged parcels.
Any returns must be unworn/unused and in their original condition and packaging and returned within 14 days of purchase.

Surfboard Warranty

We offer a manufacturer's warranty on all surfboards sold from Griffin Surfboards. The warranty covers material and workmanship defects and will only be offered to the original purchaser. 

This does not include wear and tear of your surfboard eg. snaps, creases, heat damage, broken fin boxes, dings and compressions.
If you have a warranty claim - please get in touch with us at jordangriffinsurfboards@gmail.com